Isuzu D-Max Warranty Issues - Never Again

feilding

Member
Mixed Farmer
Location
At Home
Says it all when the customer/ dealer has to modify a vehicle engine when it's the manufacturer should get it right at factory and not fit small underpowered crap engines. And expect the customer to pay for it after buying the vehicle.
 

Cowabunga

Member
Location
Ceredigion,Wales
I reckon Isuzu have lost the plot. Still selling reasonably well though and my 'local' dealer is promoting it heavily just now in anticipation of the Dec farm subsidy payment. I think they will be very disappointed this year according to my sources. Cash is very short on the majority of farms and most seem to have it allocated to pay outstanding bills.
They are also Mitsubishi dealers but never promote the L200 as heavily or sell as many afaics. I did see the new L200 the other day and the new frontal styling has transformed the look of it. Despite not being any bigger than the previous version, it now looks like a big beast from the front. I like it. Hopefully they have sorted the dire engine issues that the pre-facelift Series5 and Series4 suffered from. Like the Isuzu, its 2.2 diesel is not overly powerful at only 145hp. Quite torquey though, with 400Nm on tap at low revs.
 
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Disgruntled

New Member
I purchased a D-Max Blade from my local dealer on March 13th however on April 6th a sensor light for the ABS came on. I took the vehicle back to the dealership who diagnosed the fault to be a faulty ABS block.
I was told that there was a block in Belgium which would arrive in the UK 5 days later however this was not to be the case and the vehicle is still sitting in the dealership waiting on the block which nobody has an ETA on.
To be honest the dealership has been brand new giving me the use of one of their vehicles and chasing Isuzu on a daily basis.
The Scottish area manager for Isuzu told them if I was pee'd off to set a case on line as he didnt talk to customers.
I called Isuzu UK and was told the same as they only import the vehicle.
Hence I have now set up a case file stating that I don't want the vehicle back as Consumers Advice have stated that I am well within my rights to get a new vehicle as the customer service in this instance has been sub standard to say the least.
This is the second Isuzu D-Max Blade I have purchased and I can tell you it will be my last as in 32 years of purchasing cars / trucks I have never had such poor customer services like I am receiving at present so much so I do not know what to do next.
If anyone has had any similar experiences with Isuzu I would love to hear from you.
Hi would just like to say I had a problem with ABS light coming on, turned out to be a slightly loos front wheel bearing. (recently changed as I do corner a bit hard) Just nipped it up a touch to the next set of holes on the locking rings. it only takes a little for the sensors to be out of line with the pickup, which then causes the light to come on. Not saying this is your problem but certainly worth looking at for any one else with the same problem.
Sound like the Dealer is doing his best for you, appears to be a supply problem Isuzu need to wake up and sort it!
I have noticed a few new dealerships opening up and some giving up the Isuzu dealership. that speaks for its self doesn't it.
Any way hope you get it sorted soon.
 

Y Fan Wen

Member
Location
N W Snowdonia
Of course a red ABS failure warning light on the dash is an MOT failure point, so up until it was scrapped in 2012, it had a square of silage tape on the instrument panel glass [plastic actually] hiding the lit warning light. It passed each and every MOT for 15 years like that, no questions asked.
I have wondered what that bit of tape was.
 

Cowabunga

Member
Location
Ceredigion,Wales
I have wondered what that bit of tape was.
Have you my father's old Trooper? It was bought with the intension of it being restored, or so they said.

On the other hand I may not be the only one to have found that solution. I believe that newer vehicles must go through a test cycle that shows and failed or missing warning lights as the ignition is switched on and they must all work to pass the MOT test that is relevant to their age.
 

Y Fan Wen

Member
Location
N W Snowdonia
Have you my father's old Trooper? It was bought with the intension of it being restored, or so they said.

On the other hand I may not be the only one to have found that solution. I believe that newer vehicles must go through a test cycle that shows and failed or missing warning lights as the ignition is switched on and they must all work to pass the MOT test that is relevant to their age.
Apparently a sb warning light on is a fail. A sb warning light not working is an advisory.
 

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