- Location
- Scottish Highlands
Not sure where to put this but us oldies will probably pop in here occasionally.
I've recently received the usual letter about the Winter Fuel Payment. My letter reads "Your money will be paid into your bank account with the account number that ends with **6665".
The trouble is, my bank account ends with a completely different set of numbers, but they did mnage to get one letter right!
I phoned the number in the letter but was told, "Oh, we are too busy to deal with that now. Phone back later".
So I phoned back later.....to get a recorded message telling me to go to their web site. So I did that and it referred me to a telephone number. Called the number and it referred me to the web site which referred me to a telephone number which...Well, you get the idea! So it looks like some bureaucrat with a bank account number ending in **6665 will be getting a bonus this year! Check they have the correct number and don't give up. Surely, there must be someone there?
I've recently received the usual letter about the Winter Fuel Payment. My letter reads "Your money will be paid into your bank account with the account number that ends with **6665".
The trouble is, my bank account ends with a completely different set of numbers, but they did mnage to get one letter right!
I phoned the number in the letter but was told, "Oh, we are too busy to deal with that now. Phone back later".
So I phoned back later.....to get a recorded message telling me to go to their web site. So I did that and it referred me to a telephone number. Called the number and it referred me to the web site which referred me to a telephone number which...Well, you get the idea! So it looks like some bureaucrat with a bank account number ending in **6665 will be getting a bonus this year! Check they have the correct number and don't give up. Surely, there must be someone there?