multi power
Member
- Location
- pembrokeshire
Well apart from anything else the brake discs and pads must be very super duper quality at that priceMain (car) dealers are a flipping nightmare!!!
Local Audi garage had my car in for four days last week whilst they traced an intermittent ABS fault. In my defence they are only up the road and my indy is a fair distance away. I was trusting they could justify those sky high hourly rates and Vorsprung Durch Tecnik diagnostic facilities to quickly diagnose and repair it. What a joke!!!
The bill was racking up to £336 and they still hadn't found the issue (but not tested/checked the obvious culprit after the wheel sensor....the actual ABS pump ECU...doh).
In the meantime while they should have been tracing/diagnosing the fault, they claimed the front pads AND discs were 90% gone and needed replacing @ over £1300. Apparently also the expansion tank was slightly low on coolant - of course this meant the engine would need a full leak test!! The car was last serviced and checked by my (very good Audi indy @ MRC Tuning) in March so I knew the pads were only at 50%, discs perfect and other than a top up of coolant engine otherwise fine...
Just utter bill inflating nonsense.
There was other BS and stalling tactics concocted - apparently the £20 Bosch wheel sensor (I had replaced when the fault first showed up) was faulty and they needed to know where I bought it for a 'warranty claim'. Turns out subsequntly they HAD tested it and it was perfectly ok - as it was when I fitted it two week earlier. I'm sure the fault (very likely the ABS module itself) would have eventually been found but only after more hours and days of technicians time.
Suffice to say after no contact/update all day Thursday and Friday I had a gut full. So finally got hold of front office service staff on Saturday and told the service manager to call me. Went in and told the service manager them I wasn't paying for it, not a penny. To give the chap his due he totally "got" how pee'd off I was and they apologised profusely, washed the car it and gave it back.
I was promised a call from the "master tech" that was diagnosing the fault on Monday to discuss exactly what he did. I'm still not clear what the £336 claimed was actually for. Still not had a call.....
They are wasters!