- Location
- YO42
We are a family partnership consisting of parents and two sons we can all sign cheques and need just one signature. My mother and I are the only ones who use online banking and have done so for 10 years , brother and dad have aversions to computers Last week the device that generates a security code failed We did receive a replacment last year some time, so i tried to register it and failed .
On calling the bank for advice i was told that i was'nt registered for online banking . As i knew mothers passwords and code to accsess the security device our account would be frozen as we had broken terms and conditions of online bank
I told them that I and my mother have shared passwords ect for the last 10 years without a problem and we are happy with the current arrangement but the Adhar in Mumbai was not a happy about our online security On thursday we recieved a letter saying we have breached the terms and conditions of the online banking code and our online access is withdrawn. Mother and myself now have to have our own passwords and security devices to get online again
On calling the bank for advice i was told that i was'nt registered for online banking . As i knew mothers passwords and code to accsess the security device our account would be frozen as we had broken terms and conditions of online bank
I told them that I and my mother have shared passwords ect for the last 10 years without a problem and we are happy with the current arrangement but the Adhar in Mumbai was not a happy about our online security On thursday we recieved a letter saying we have breached the terms and conditions of the online banking code and our online access is withdrawn. Mother and myself now have to have our own passwords and security devices to get online again