Main dealers fitters

jamesy

Member
Location
Orkney
I’d say, at a dealership, the mechanics/fitter are the most important, parts person next then sales person at the bottom really. If you can’t get quality back up for a purchase the chances are you won’t buy again. Whereas if you know you will get quality backup you are more liable to buy from that company.
 

NasherXL

Member
As a heavy plant/agricultural mechanic, I appreciate a clean machine/in the shed/on concrete etc etc but the thing I look for most when on a job is to be left alone to get on with the job. I find nothing worse than someone leaning over you trying to watch/assist when they don’t really know what they are looking at. I find it a distraction and can lead to mistakes being made due to the feeling of increased pressure to get something fixed. If I want help I will ask and would rather phone/go and find the customer for it.
I probably sound a bit miserable but I’m most productive when working alone or with another professional,not when someone is asking why you’ve removed x y and z to make repairs to 1 2 and 3.
 

mobileweld

Member
Arable Farmer
As a heavy plant/agricultural mechanic, I appreciate a clean machine/in the shed/on concrete etc etc but the thing I look for most when on a job is to be left alone to get on with the job. I find nothing worse than someone leaning over you trying to watch/assist when they don’t really know what they are looking at. I find it a distraction and can lead to mistakes being made due to the feeling of increased pressure to get something fixed. If I want help I will ask and would rather phone/go and find the customer for it.
I probably sound a bit miserable but I’m most productive when working alone or with another professional,not when someone is asking why you’ve removed x y and z to make repairs to 1 2 and 3.

My previous job was a fitter for a main dealer/ importer of machinery. We were the sole UK distributor for the particular brand. And I couldn’t agree more!
I would go out of my way to try sneak to the machine un-noticed and carry out the work. Or at least go and suss the job out before giving the customer a call.

Go say hello to the fitter offer him a cuppa or whatever but then just leave them to it unless they ask for help. It’s a horrid feeling having somebody literally watch over your shoulder when you don’t want them there. Some jobs are stressful and awkward to do and it’s nice to be able to cuss and swear to yourself in private!
 

Boomerang

Member
I've just had a guy out to repair a steering ram ball joint , I would hate to call him a fitter, its an insult to his skills, he's way more than just a fitter, as in the case of the steering ram ,ball joint snapped off. New part complete £925 plus fitting. he ordered just the ball joint, bit of machining and welding its like new can't tell he's done it .less than £200.
Round here he's rare, most just order new bits and fit them.
 

Farmer_Joe

Member
Livestock Farmer
Location
The North
We had a fitter out from a main dealer last week He has been in the job for twenty years and told me he is leaving the industry after harvest . He had many reasons , pay being one but also the fact he did not feel valued or respected . He sited on example , on the dealers web site there is a "Meet the team" page where all the directors , sales and admin have a picture and a bit about them but there is nothing about the service staff
What he said got me thinking so tonight i've been on a few dealers web sites and very few have any fitters on there web pages It may seem a trivial thing and some fitters maybe don't want their face on the web site . But it obiously made this guy feel under valued and as he said we are the only one working evenings and weekends
It seems that some of the most important jobs that society needs are looked down on. How often do you hear on the radio about working in the office or the office party as though it the only place people work
i was discussing with friends the other day that when we were at school it was basically you go to university or you get a sh!t job,

wagon drivers, builders, carers were all treated as jobs that are beneath you?

weird really what do they think makes up society, im sure its still the same now and they can no longer stick eastern Europeans in these roles.

someone needs a rethink as i dont think that ethos for education is correct
 
I'd rather be left alone when working on a machine, unless I actively need a lift with a part or a spanner holding...

Yet I'm guilty of being there watching others work on stuff sometimes, only cos I want to know how something works.
 

Speedstar

Member
Location
Scottish Borders
We had a fitter out from a main dealer last week He has been in the job for twenty years and told me he is leaving the industry after harvest . He had many reasons , pay being one but also the fact he did not feel valued or respected . He sited on example , on the dealers web site there is a "Meet the team" page where all the directors , sales and admin have a picture and a bit about them but there is nothing about the service staff
What he said got me thinking so tonight i've been on a few dealers web sites and very few have any fitters on there web pages It may seem a trivial thing and some fitters maybe don't want their face on the web site . But it obiously made this guy feel under valued and as he said we are the only one working evenings and weekends
It seems that some of the most important jobs that society needs are looked down on. How often do you hear on the radio about working in the office or the office party as though it the only place people work
There is dealer in our area that would call up all the fitters if there name & numbers were on the company websites , even as it is this dealership will follow fitters home from there work place then knock on there doors & ask them to go and work for them.
 

Speedstar

Member
Location
Scottish Borders
We had a fitter out from a main dealer last week He has been in the job for twenty years and told me he is leaving the industry after harvest . He had many reasons , pay being one but also the fact he did not feel valued or respected . He sited on example , on the dealers web site there is a "Meet the team" page where all the directors , sales and admin have a picture and a bit about them but there is nothing about the service staff
What he said got me thinking so tonight i've been on a few dealers web sites and very few have any fitters on there web pages It may seem a trivial thing and some fitters maybe don't want their face on the web site . But it obiously made this guy feel under valued and as he said we are the only one working evenings and weekends
It seems that some of the most important jobs that society needs are looked down on. How often do you hear on the radio about working in the office or the office party as though it the only place people work
We valve fitters a lot , we help them when on site make them a coffee if they want one & give them some thing to eat if they want , the unsung heros of the machine trade.
 

BobTheSmallholder

Member
Mixed Farmer
Location
Angus
My only experience with a main dealer fitter was one that turned up late, had never worked on that brand of tractor before, didn't have any manuals on him so couldn't work out how to do the job he was there to do, didn't have the right tools so we had to lend him a bunch of ours and the workshop, he was also a miserable sod! Bill was nearly £1k for a couple hours work replacing a water pump!
 

Flatlander

Member
Arable Farmer
Location
Lorette Manitoba
Main dealer fitter cane to change a reaction arm on a challenger. First job in a few years from them. Was told a four hour on farm job plus mileage. Turns up at 11 with the arm that was for the wrong side. He took it apart while I went for the other side. Two hour round trip. Still working on stripping the arm out when I returned as he’d gone to town to get subways for lunch. Didn’t think to say anything as he finally got it back together by five. Got the bill and was charged from 8 in the morning until 645. Apparently unloading the arm and cleaning his truck out of special tools was part of the job. Very expensive four hours job and paying for lunch run at full service charge rates make me want to stand and watch.
 

Lowland1

Member
Mixed Farmer
My son has spent the summer working for a dealership that's owned by Claas as harvest help.What I get is that they are good to work for and pay well they have a couple of mechanics who have left to work elsewhere but have returned pretty quickly. He’s enjoyed working there even though he’s right at the bottom of the ladder. He’s yet to meet an unpleasant farmer apparently they’ve all been fine if people are unhappy in the job it might just be that they have different expectations although he does say that most of their mechanics come from a farming background which probably helps.
 

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