Which dealers give good service and which don't

[startinghandle]

It is ok to name good dealers but can dealers be named that give poor service

 

[Robt]

Dealers often get named and shamed on here. Trouble is it’s a one sided story normally . Good dealers always win in the end and bad dealers don’t last very long if ALL they sell is farm machinery

 

[Happy]

I can honestly say I have never had bad service from any of my local dealers.

 

[Warp Land Farmer]

Chesterfield Agri, 24 months on site call out warranty to some lucky customers ???

 

[roscoe erf]

B.S motors

 

[Dave W]

Dealers often get named and shamed on here. Trouble is it’s a one sided story normally . Good dealers always win in the end and bad dealers don’t last very long if ALL they sell is farm machinery

Exactly. 2 sides to every story.
I've some regular customers who I'd bend over backwards for. I've had others I'll never let in yard again

 

[Moorlands]

Ripon farm services has a top team and willl get you sorted

 

[Moors Lad]

I remember phoning Ripon Farm Services late one Saturday afternoon about some parts, half expecting no one to answer. Was a bit surprised to be speaking to one of the directors - VERY impressed !

 

[TomD]

Unless your posting under your own name you shouldn't be giving out a negative review of a business its not fair, and the business cant come on and defend themselves for all we know you might of got bad service for being a bad payer but only giving one side of the story.

 

[daveydiesel1]

G kennedy in dunloy. Top bloke. Couple years ago i needed a sprayer nozzle at 7pm on saturday evenin cause rain was comin and he got me it with no extra charge. Was really impressed

 

[whindy]

Rfs not many places you can get parts on a Sunday afternoon.
And be served by the md Jeff Brown.
All so claas eastern sinderby nothing to much trouble.

 

[Beetlejuice]

Slippery slope this thread...

 

[startinghandle]

When I worked at main IH dealer in the 70's it was common practice to put old trans fluid back into tractor but the customer would be charged for new ,also a starter motor would be repaired but then sprayed with black rattle can and charged out as fully reconditioned
But the thing is the customers did not know what went on

 

[Tommcfoster]

A friend of mine finds a blue dealer in southern england a nightmare. Ask for a price on a new bit of kit and they never get back to you. Too many managers as well, so I am told.

 

[Handy Andy]

When I worked at main IH dealer in the 70's it was common practice to put old trans fluid back into tractor but the customer would be charged for new ,also a starter motor would be repaired but then sprayed with black rattle can and charged out as fully reconditioned
But the thing is the customers did not know what went on

Was this in the South West by any chance?

 

[njneer]

Wonder how it would go down if , and it is only fair after all, that dealers named and shamed those who are bad payers by name and how much they owe . Now professional businesses would not do this, firstly because it would breach GDPR but mostly because it would be seen as unethical and the farming community would take great unbridgeable to their personal business being discussed on a forum.
Shame the same courtesy , all too often on here, does not apply in return.
Would everyone be quite so oblidged to offer their tuppence If the other half of the story were likely to come to light.
Tends to be very one sided and, as others have said , only half a story most of the time.

 

[Lazy Eric]

I remember phoning Ripon Farm Services late one Saturday afternoon about some parts, half expecting no one to answer. Was a bit surprised to be speaking to one of the directors - VERY impressed !

If that was Ripon branch it will have been the managing director Geoff Brown

 

[8100]

A company called Hydromatics at Crewe .When a hydraulic pipe went on the shredder or trommel they would turn up near straight away or always on the agreed time no bitching about its too dirty under the machines they just got on with it. My gaffer if he was about would bung the chap a £20 or tell me bung them some and he would reimburse me.
A proper decent company

 

[startinghandle]

Was this in the South West by any chance?

No, depots in Mid Wales and Shropshire

 

[Will 1594]

You ask why die hard jd here . 20 years ago ish . When blue tractors dominated , a new 8560 with new. Combi and front press arrived. Front linkage was supposed to have bracing to bell housing , it came with out , well drilling commenced and one Friday oil stared pissing out of a crack in gearbox , tractor stranded in field , said nh dealer Could not come to sort it till Tuesday as bank holiday , Mike goes to evergreen now Doubledsys , for a few bits on the Saturday morning in a huff , moaning about nh dealer and tractor problem , with in 3 hours a demo 6910 was in harness with out any question take it till your sorted , it never left , blue scrap went back and green ever since , 7 in the yard at minute