Which dealers give good service and which don't

When I worked at main IH dealer in the 70's it was common practice to put old trans fluid back into tractor but the customer would be charged for new ,also a starter motor would be repaired but then sprayed with black rattle can and charged out as fully reconditioned
But the thing is the customers did not know what went on
 

Tommcfoster

Member
A friend of mine finds a blue dealer in southern england a nightmare. Ask for a price on a new bit of kit and they never get back to you. Too many managers as well, so I am told.
 

Handy Andy

Member
Location
Wiltshire
When I worked at main IH dealer in the 70's it was common practice to put old trans fluid back into tractor but the customer would be charged for new ,also a starter motor would be repaired but then sprayed with black rattle can and charged out as fully reconditioned
But the thing is the customers did not know what went on
Was this in the South West by any chance?
 

njneer

Member
Wonder how it would go down if , and it is only fair after all, that dealers named and shamed those who are bad payers by name and how much they owe . Now professional businesses would not do this, firstly because it would breach GDPR but mostly because it would be seen as unethical and the farming community would take great unbridgeable to their personal business being discussed on a forum.
Shame the same courtesy , all too often on here, does not apply in return.
Would everyone be quite so oblidged to offer their tuppence If the other half of the story were likely to come to light.
Tends to be very one sided and, as others have said , only half a story most of the time.
 

Lazy Eric

Member
I remember phoning Ripon Farm Services late one Saturday afternoon about some parts, half expecting no one to answer. Was a bit surprised to be speaking to one of the directors - VERY impressed !

If that was Ripon branch it will have been the managing director Geoff Brown
 

8100

Member
Location
South Cheshire
A company called Hydromatics at Crewe .When a hydraulic pipe went on the shredder or trommel they would turn up near straight away or always on the agreed time no bitching about its too dirty under the machines they just got on with it. My gaffer if he was about would bung the chap a £20 or tell me bung them some and he would reimburse me.
A proper decent company
 

Will 1594

Member
Arable Farmer
You ask why die hard jd here . 20 years ago ish . When blue tractors dominated , a new 8560 with new. Combi and front press arrived. Front linkage was supposed to have bracing to bell housing , it came with out , well drilling commenced and one Friday oil stared pissing out of a crack in gearbox , tractor stranded in field , said nh dealer Could not come to sort it till Tuesday as bank holiday , Mike goes to evergreen now Doubledsys , for a few bits on the Saturday morning in a huff , moaning about nh dealer and tractor problem , with in 3 hours a demo 6910 was in harness with out any question take it till your sorted , it never left , blue scrap went back and green ever since , 7 in the yard at minute
 

CHAP Webinar - Innovative tools to overcome the challenges of Regen Ag

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Applying principles of regen ag can incur a range of on-farm challenges. Learn how innovative tools & machinery can help with these hurdles.

This event will be held online from 1pm to 2pm on Thursday 2nd December 2021 so please block it out in your diary.

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