JCB parts price WTF

[Farma Parma]

I’ll buy certain bits from dealer because it maintains a relationship and it’s them who I’ll be ringing when the thing stops working.

I’m more likely t get a help out or a bit of advice if they know who I am.

I think we all understand that but some oft the main dealers couldnt careless a part is the price it is end of the story.
There is canny margins being made on parts & i think we all could tell our own stories to prove it.

 

[Farma Parma]

Press wheel Bearings on a Kuhn drill, £34 Genuine, £13 odd via same dealer from Kramp. i bought them thinking fair play the storeman was very helpfull
i never had the correct spurious part number until ones arrived from Kramp, then Googled its part No & found them for just over £7 elsewhere
nowt like having your leg lifted eh.... no body cares its dog eat dog

 

[Farmer_Joe]

Well a bit off topic but We sadly had a fire in a piece of kit a few weeks ago.

Now I got three quotes for repair .

Two small firms very efficient professional job, quote soon came back & close to spot on.

The third, the manufacture, sent two guys out flapped around for yes four hrs.
Quote arrived with many things wrong, about 10 calls later now on MK 3 quote still not right. I have lost the will to progress.

Then a £700 bill arrived. ?

did they warn you befor, i would tell the to jog on or speak to you insurer as you were acting on their behalf.

 

[Honest john]

did they warn you befor, i would tell the to jog on or speak to you insurer as you were acting on their behalf.

I may not pass their quote on. Sound British firm let down by some staff.

 

[Cowabunga]

. Some company’s are now charging for “professional advice “ . And their spares and filters are 7% dearer on rrp . So now go to the other garage ?????

7% is neither here nor there in filters and spares to the overall running cost of equipment.

 

[Cowabunga]

Parts are generally priced according to how much value they are to the customer, not according to how much they cost to manufacture. Case in point is the £600 water pump for a skid steer loader where I could source a perfectly good one from America for £35. The reason they can get away with charging £600 is because the Skid steer used to be retailed through the industrial section of NH, not agricultural. They know that if the machine is used by site contractors or civil engineering or tarmacing contractors, that if the machine is on stop it may cause the whole operation to grind to a halt, costing literally thousands of Pounds per hour in costs and reduced income. £600 and maybe £400 in labour to get the machine going is chicken-feed and insignificant to such an operation. To a farmer it is a ridiculous amount of money for what you get. Two totally different worlds.

 

[melted welly]

I think we all understand that but some oft the main dealers couldnt careless a part is the price it is end of the story.
There is canny margins being made on parts & i think we all could tell our own stories to prove it.

totally,

ive spreadsheets for this purpose. If dealer is within a few quid of spurious I’ll buy, but if theyre working a 200% margin and won’t budge, I go elsewhere.

we’ve a french p/h combo that is a nightmare, bearings etc are odd dimensions and extortionate, finally found a non original option on the bearings for the discs.......£2ish vs £12..

 

[Lincsman]

totally,

ive spreadsheets for this purpose. If dealer is within a few quid of spurious I’ll buy, but if theyre working a 200% margin and won’t budge, I go elsewhere.

we’ve a french p/h combo that is a nightmare, bearings etc are odd dimensions and extortionate, finally found a non original option on the bearings for the discs.......£2ish vs £12..

Its these machines that the maker designed a specially made for them bearing instead of a standard one off the shelf that need "outing" so they can be avoided. At best the parts cost, but worst is over time the supply runs out and are not available.

 

[Farma Parma]

totally,

ive spreadsheets for this purpose. If dealer is within a few quid of spurious I’ll buy, but if theyre working a 200% margin and won’t budge, I go elsewhere.

we’ve a french p/h combo that is a nightmare, bearings etc are odd dimensions and extortionate, finally found a non original option on the bearings for the discs.......£2ish vs £12..

Ive noted many a price diff down in a spreadsheet & its unreal some of the differences.

French PH/Combi you say not the ones with the £18.50 Tines that nobody else makes no offence to the machine or the brand but thats just not on.
Ive seen with my own eyes they dont last much longer than £7 spurious ones on another French Brand.

 

[Bobthebuilder]

£353 for a fuel pump for 536-60 and it's still not starting brilliantly

 

[shumungus]

Was telling my story to my Auto Spark the other day, he told me he had a customer with a 3/4 year old CAT 13ton 360 needed a starter. Starter wasn't repairable, tried to source a spurious one no joy CAT engine, special fit starter no one else makes them, CAT dealer wanted 6000ish+vat for new one. Customer parked machine and sourced a secondhand one out of a cab fired digger in England. Yes 6000 for a starter

 

[vantage]

Was telling my story to my Auto Spark the other day, he told me he had a customer with a 3/4 year old CAT 13ton 360 needed a starter. Starter wasn't repairable, tried to source a spurious one no joy CAT engine, special fit starter no one else makes them, CAT dealer wanted 6000ish+vat for new one. Customer parked machine and sourced a secondhand one out of a cab fired digger in England. Yes 6000 for a starter

Believable for CAT. Digger man here had new exhaust system on a 20t 360, over £2k.

 

[nick...]

Seems cat and finnings having a few problems.big firm running all cat machines are getting rid of lot and replacing fleet with differant manufacturers .they are really slagging of finnings and a rep in particular,all over social media.finnings are the worst company I’ve ever had dealings with and they treated me appallingly and I’d have nothing to do with them ever again.
Nick...

 

[Chae1]

Was telling my story to my Auto Spark the other day, he told me he had a customer with a 3/4 year old CAT 13ton 360 needed a starter. Starter wasn't repairable, tried to source a spurious one no joy CAT engine, special fit starter no one else makes them, CAT dealer wanted 6000ish+vat for new one. Customer parked machine and sourced a secondhand one out of a cab fired digger in England. Yes 6000 for a starter

Bet @leone75 could source one cheaper!

 

[Chae1]

Seems cat and finnings having a few problems.big firm running all cat machines are getting rid of lot and replacing fleet with differant manufacturers .they are really slagging of finnings and a rep in particular,all over social media.finnings are the worst company I’ve ever had dealings with and they treated me appallingly and I’d have nothing to do with them ever again.
Nick...

CAT seem to be moving away from solely using Finnings as dealers. Local company taken on Cat franchise in this area.

 

[shumungus]

Bet @leone75 could source one cheaper!

Given that @leone75 are only down the road I would say there was a good chance they were in the loop.

 

[335d]

Was telling my story to my Auto Spark the other day, he told me he had a customer with a 3/4 year old CAT 13ton 360 needed a starter. Starter wasn't repairable, tried to source a spurious one no joy CAT engine, special fit starter no one else makes them, CAT dealer wanted 6000ish+vat for new one. Customer parked machine and sourced a secondhand one out of a cab fired digger in England. Yes 6000 for a starter

Are caterpillar really that short sighted. Stories of prices like this will surely effect second hand values.
Id also be intrigued to know what was wrong with it that it couldn’t be repaired. They’re not complicated. Problem nowadays is that it’s often cheaper to source a replacement unit. Some of the autosparks now don’t even fit brushes and bearings to starters, let alone rewind one. Just say, sorry not worth repairing, I’ll sell you a new one. It’s a long time since I’ve had anything auto electrical repaired, alternators or starters, by an auto spark. they’re just not interested. the last Lucas type alternator I bought brushes and regulator pack of the bay for £15. 30 minutes job to replace.

 

[Cowabunga]

Are caterpillar really that short sighted. Stories of prices like this will surely effect second hand values.
Id also be intrigued to know what was wrong with it that it couldn’t be repaired. They’re not complicated. Problem nowadays is that it’s often cheaper to source a replacement unit. Some of the autosparks now don’t even fit brushes and bearings to starters, let alone rewind one. Just say, sorry not worth repairing, I’ll sell you a new one. It’s a long time since I’ve had anything auto electrical repaired, alternators or starters, by an auto spark. they’re just not interested. the last Lucas type alternator I bought brushes and regulator pack of the bay for £15. 30 minutes job to replace.

I would have thought that a 13 ton machine would use their Perkins engine that has fairly standard and commonly available starters.

 

[shumungus]

Are caterpillar really that short sighted. Stories of prices like this will surely effect second hand values.
Id also be intrigued to know what was wrong with it that it couldn’t be repaired. They’re not complicated. Problem nowadays is that it’s often cheaper to source a replacement unit. Some of the autosparks now don’t even fit brushes and bearings to starters, let alone rewind one. Just say, sorry not worth repairing, I’ll sell you a new one. It’s a long time since I’ve had anything auto electrical repaired, alternators or starters, by an auto spark. they’re just not interested. the last Lucas type alternator I bought brushes and regulator pack of the bay for £15. 30 minutes job to replace.

I can assure you that the Autospark in question is more than capable and would have tried. Any starters/ alternators that need attention here he rebuilds instead of spurious as quality is better. Seen the same chap starting to a Big M one evening in the middle of a field where she had stopped due to a short/fire in some circuit board, he basically re-created with wiring what had been destroyed, he had it going again at 3.30am, thought that was quite impressive.

 

[shumungus]

I would have thought that a 13 ton machine would use their Perkins engine that has fairly standard and commonly available starters.

Nope, was a CAT.