Which dealers give good service and which don't

ACEngineering

Member
Location
Oxon
It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.

Beer or Spiced Rum is also well received(y) :ROFLMAO:
 

fiat 9090

Member
Location
co offaly eire
It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.
What goes around comes around,you could spend thousands on advertising and it wouldn be as effective as a man giving a few minutes and knowledge
 

B'o'B

Member
Arable Farmer
Location
Rutland
Not a dealer, but Knights Farm Machinary have been extremely helpful to me over the last month.
My non-Knights sprayer fried it's engine management ECU and it is now an obsolete part so it is taking a while to sort out and probably won't be back in action until the autumn.
Knights have really helped me out of a hole in many ways. From hiring me a sprayer to get caught up, to helping refurbish a back-up sprayer, their help has been much appreciated.

R&R Mills contractors also got my pea pre-em on for me at very short notice after my sprayer broke-down.
 

Fendt516profi

Member
Livestock Farmer
Location
Yorkshire
Managed to break a bone in my foot today, bit difficult climbing feeders to open bales Remembered Ripon farm services had a bale shear advertised recently but had gone off website. Rung salesman told him about my foot he said come take it for as long as you need to do your job then bring it back. Haven't even made any major purchases off him for a number of years
 

Drillman

Member
Mixed Farmer
Should give credit to Andy guest. Local main dealer didn't have parts in stock and would be 3 days. Andy had them on the shelf, cheaper, ordered for delivery at lunch and machine was back out working at lunch the following day. Will ring him first from now on plus its nice speaking to the boss when you phone.
We’ve broke a packer on a power Harrow in half nd rung him on a Sunday afternoon and he had one ready for us to pick up 1st thing following morning. Good service.
 

Drillman

Member
Mixed Farmer
It's not the first time @ACEngineering has helped me with advice, yes I've bought parts from him but not much.
He takes the time to send you parts diagrams and advice.
You can't get a better bloke.

I wanted to send him monies as I don't believe anyone should work for free but he wasn't having it so got confectionery instead.
Yes a very good helpful chap and is usually my 1st person to call for bits for forklifts nowadays
 

Steevo

Member
Location
Gloucestershire
Managed to break a bone in my foot today, bit difficult climbing feeders to open bales Remembered Ripon farm services had a bale shear advertised recently but had gone off website. Rung salesman told him about my foot he said come take it for as long as you need to do your job then bring it back. Haven't even made any major purchases off him for a number of years

Service like that won’t be forgotten in a hurry!!
 

Fendt516profi

Member
Livestock Farmer
Location
Yorkshire
Service like that won’t be forgotten in a hurry!!

That is going above and beyond ,

Also says something about the buyer. Good buyers/payers don't get forgotten either.
I've some customers I'd lend anything to help them out.
I've others I'd be reluctant to lend a bent nail
He also may have had quite a distressed phone call one day near Christmas when I lost a load of muck on roundabout next to them. Quite a few men and a telehandler were VERY quickly dispatched and the muck reloaded and road swept as the police drove by. Beers were nearly as quickly delivered to them and gave him a bottle of whisky
 

CHAP Webinar - Innovative tools to overcome the challenges of Regen Ag

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Applying principles of regen ag can incur a range of on-farm challenges. Learn how innovative tools & machinery can help with these hurdles.

This event will be held online from 1pm to 2pm on Thursday 2nd December 2021 so please block it out in your diary.

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